Vet Tech Paperwork & Reminder Desk · Veterinary practices

AI That Takes Admin Off Your Veterinary Technologists & Technicians

Veterinary practices pull techs off patients to handle phones, estimates and reminder lists. 12² builds reminder and handout templates and intake summaries around the practice-management system.

Vet Tech Paperwork & Reminder Desk · From $3,500 + $399/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.

Short answer

Ai for vet techs: the short answer.

12² builds AI for veterinary practices that takes routine work off their veterinary technologists and technicians: drafting treatment-estimate explanations for client review, sending vaccine, recheck and medication reminders from templates, and drafting client education handouts for vet approval. It runs inside the tools you already use, and your team reviews anything that goes out.

Sources

  • General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu

Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures

Where the time goes

Where the hours go now.

01

Drafting treatment-estimate explanations

Veterinary practices pull techs off patients to handle phones, estimates and reminder lists.

02

Vaccine, recheck and medication reminders

Reminders and follow-ups slip when the day gets busy.

03

Client education handouts

Rebuilt from scratch each time, usually at the end of the day.

Scope

What it handles, and what it never does.

What it handles

  • Drafting treatment-estimate explanationsIt drafts treatment-estimate explanations for client review.
  • Vaccine, recheck and medication remindersIt sends vaccine, recheck and medication reminders from templates.
  • Client education handoutsIt drafts client education handouts for vet approval.
  • Summarizing intake forms before appointmentsIt summarizes intake forms before appointments.
  • Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.

What it never does

  • Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
  • Promise a resultQuestions about outcomes go to the person who does the work.
  • Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
  • Send anything on its ownDrafts wait for your team's approval before anything goes out.
How it's tested

Built and tested on your own work.

Before handoff, we run your build on your own real examples and fix anything that misses.

  • Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
  • Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
  • Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
  • What 12² buildsReminder and handout templates and intake summaries around the practice-management system.
  • How it connectsWe confirm how it connects to your practice-management system on the first call and write it into your quote.

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See also: all industry packages · pricing

Price

From $3,500 + $399/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.

  • Small: Small practice (1-4 staff, one location)From $3,500 + $399/mo. The core build for 1-4 staff, one location: reminder and handout templates and intake summaries around the practice-management system. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes.
  • Mid-size: Mid-size practice (5-19 staff)From $7,500 + $750/mo. Everything in Small practice, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations.
  • Enterprise: Enterprise / group (20+ staff or several locations)From $15,000 + $1,500/mo, custom quote. Everything in Mid-size practice, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap.
  • Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
  • You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
  • Compliance and dataClinical content approved by a veterinarian; state records rules (unverified per state).
  • Not professional adviceNot veterinary advice: your veterinarians make every medical decision. 12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
FAQ

Straight answers.

Does this replace techs?

No. It takes repeat paperwork off their plate.

How does payment work?

Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.

How long does it take?

Timelines are set per project in the quote, after we see your systems and volume.

Are these prices final?

No. They are proposed starting estimates. You get a written custom quote after a short scoping call.

Get started

Tell us how you handle vaccine, recheck and medication reminders now.

A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.

  1. You'll hear back within one business day12² reads your note and replies about your project.
  2. A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
  3. A fixed quoteYour size, scope, date and price in writing before any work starts.

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