How AI Helps Veterinarians
Veterinarians finish records and client callbacks after hours. 12² builds templates and drafting tied to the practice-management system, plus reminder automations, with the veterinarian approving clinical text.
Veterinary Records & Client Communication Desk · From $3,500 + $399/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.
Ai for veterinary practices: the short answer.
12² builds AI for veterinarians that takes on the routine work: drafting visit summaries and discharge instructions from the vet's notes for review, drafting client callback and lab-result messages, and sending vaccine and recheck reminders from templates. It runs inside the tools you already use, and your team reviews anything that goes out.
Sources
- General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu
- Goodcall AI answering service: Starter $79/mo, Growth $129/mogoodcall.com
Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures
Where the hours go now.
Visit summaries and discharge instructions
Veterinarians finish records and client callbacks after hours.
Client callback and lab-result messages
Rebuilt from scratch each time, usually at the end of the day.
Vaccine and recheck reminders
Reminders and follow-ups slip when the day gets busy.
What it handles, and what it never does.
What it handles
- Visit summaries and discharge instructionsIt drafts visit summaries and discharge instructions from the vet's notes for review.
- Client callback and lab-result messagesIt drafts client callback and lab-result messages.
- Vaccine and recheck remindersIt sends vaccine and recheck reminders from templates.
- Summarizing referral records before appointmentsIt summarizes referral records before appointments.
- Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.
What it never does
- Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
- Promise a resultQuestions about outcomes go to the person who does the work.
- Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
- Make a clinical decisionClinicians decide. It handles the paperwork and messages around them.
- Send anything on its ownDrafts wait for your team's approval before anything goes out.
Built and tested on your own work.
Before handoff, we run your build on your own real examples and fix anything that misses.
- Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
- Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
- Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
- What 12² buildsTemplates and drafting tied to the practice-management system, plus reminder automations, with the veterinarian approving clinical text.
- How it connectsWe confirm how it connects to the tools you already use on the first call and write it into your quote.
Related solutions: Vet Tech Paperwork & Reminder Desk · Estimate Paperwork Assistant · Service Desk Back Office for Auto Shops · all solutions
See also: all industry packages · pricing
From $3,500 + $399/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.
- Small: Small practice (1-4 staff, one location)From $3,500 + $399/mo. The core build for 1-4 staff, one location: templates and drafting tied to the practice-management system, plus reminder automations, with the veterinarian approving clinical text. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes.
- Mid-size: Mid-size practice (5-19 staff)From $7,500 + $750/mo. Everything in Small practice, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations.
- Enterprise: Enterprise / group (20+ staff or several locations)From $15,000 + $1,500/mo, custom quote. Everything in Mid-size practice, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap.
- Retainer up front Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
- You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
- Compliance and dataState veterinary records and confidentiality rules (unverified per state); the veterinarian signs every record. HIPAA does not cover animal records.
- Not professional adviceNot veterinary advice: your veterinarians make every medical decision. 12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
Straight answers.
Will AI write medical records?
It drafts from the vet's own notes; the veterinarian edits and signs.
How does payment work?
Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
How long does it take?
Timelines are set per project in the quote, after we see your systems and volume.
Are these prices final?
No. They are proposed starting estimates. You get a written custom quote after a short scoping call.
Tell us how you handle visit summaries and discharge instructions now.
A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.
- You'll hear back within one business day12² reads your note and replies about your project.
- A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
- A fixed quoteYour size, scope, date and price in writing before any work starts.
Prefer email? Write to [email protected]
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