AI That Takes Admin Off Your Technical Writers
Product and engineering teams rebuild manuals and release notes from engineering notes under deadline. 12² builds a docs drafting workflow on the team's own sources, with writer and engineer review.
Technical Docs Drafting Workflow · From $1,500 + $199/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.
Ai for technical writers: the short answer.
12² builds AI for product companies that takes routine work off their technical writers: drafting release notes and doc updates from tickets and changelogs, applying the style guide and terminology list, and flagging outdated pages after product changes. It runs inside the tools you already use, and your team reviews anything that goes out.
Sources
- General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu
- Jasper Pro listed at $69/seat/mojasper.ai
Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures
Where the hours go now.
Release notes and doc updates
Product and engineering teams rebuild manuals and release notes from engineering notes under deadline.
Applying the style guide and terminology list
Gaps and errors get caught late, when they cost more to fix.
Outdated pages after product changes
Mistakes slip through when checks are done by eye at the end.
What it handles, and what it never does.
What it handles
- Release notes and doc updatesIt drafts release notes and doc updates from tickets and changelogs.
- Applying the style guide and terminology listIt applies the style guide and terminology list.
- Outdated pages after product changesIt flags outdated pages after product changes.
- Drafting fAQ entries from support ticketsIt drafts FAQ entries from support tickets.
- Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.
What it never does
- Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
- Promise a resultQuestions about outcomes go to the person who does the work.
- Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
- Send anything on its ownDrafts wait for your team's approval before anything goes out.
Built and tested on your own work.
Before handoff, we run your build on your own real examples and fix anything that misses.
- Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
- Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
- Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
- What 12² buildsA docs drafting workflow on the team's own sources, with writer and engineer review.
- How it connectsWe confirm how it connects to the tools you already use on the first call and write it into your quote.
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See also: all industry packages · pricing
From $1,500 + $199/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.
- Small: Solo / small studio (1-4 people)From $1,500 + $199/mo. The core build for 1-4 people: a docs drafting workflow on the team's own sources, with writer and engineer review. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes.
- Mid-size: Mid-size agency (5-19 staff)From $3,500 + $399/mo. Everything in Solo / small studio, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations.
- Enterprise: Enterprise (20+ staff)From $9,500, custom quote. Everything in Mid-size agency, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap.
- Retainer up front Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
- You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
- Compliance and dataProduct accuracy and safety warnings reviewed by people; confidential roadmap data stays in approved tools.
- Not professional advice12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
Straight answers.
Will docs be accurate?
Drafts can be wrong; a writer and subject expert check every page.
How does payment work?
Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
How long does it take?
Timelines are set per project in the quote, after we see your systems and volume.
Are these prices final?
No. They are proposed starting estimates. You get a written custom quote after a short scoping call.
Tell us how you handle release notes and doc updates now.
A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.
- You'll hear back within one business day12² reads your note and replies about your project.
- A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
- A fixed quoteYour size, scope, date and price in writing before any work starts.
Prefer email? Write to [email protected]
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