Solar Installer Permit & Customer Desk · Construction & skilled trades

How AI Helps Solar Photovoltaic Installers

Solar installers chase permits, utility paperwork and customer status questions. 12² builds stage-based customer messages, permit checklists and email summaries around the CRM.

Solar Installer Permit & Customer Desk · From $1,950 + $349/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.

Short answer

Ai for solar installers: the short answer.

12² builds AI for solar photovoltaic installers that takes on the routine work: drafting permit and interconnection checklists, sending stage-by-stage customer updates, and summarizing utility emails. It runs inside the tools you already use. Licensed staff still design, permit and install.

Sources

  • General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu

Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures

Where the time goes

Where the hours go now.

01

Permit and interconnection packet checklists

Solar installers chase permits, utility paperwork and customer status questions.

02

Customer status updates at each stage

Reminders and follow-ups slip when the day gets busy.

03

Utility and inspection emails

Hours go to reading and re-reading before the real work starts.

Scope

What it handles, and what it never does.

What it handles

  • Permit and interconnection packet checklistsIt drafts permit and interconnection packet checklists.
  • Customer status updates at each stageIt sends customer status updates at each stage.
  • Utility and inspection emailsIt summarizes utility and inspection emails.
  • Proposal cover lettersIt drafts proposal cover letters from design outputs.
  • Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.

What it never does

  • Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
  • Promise a resultQuestions about outcomes go to the person who does the work.
  • Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
  • Send anything on its ownDrafts wait for your team's approval before anything goes out.
How it's tested

Built and tested on your own work.

Before handoff, we run your build on your own real examples and fix anything that misses.

  • Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
  • Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
  • Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
  • What 12² buildsStage-based customer messages, permit checklists and email summaries around the CRM.
  • How it connectsWe confirm how it connects to your CRM on the first call and write it into your quote.

Related solutions: Estimate Paperwork Assistant · Electrical Contractor Back Office · Plumbing Contractor Back Office · all solutions

See also: all industry packages · pricing

Price

From $1,950 + $349/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.

  • Small: Small shop (1-4 staff, one location)From $1,950 + $349/mo. The core build for 1-4 staff, one location: stage-based customer messages, permit checklists and email summaries around the CRM. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes. Matches the live 12squared.ai ladder for this industry.
  • Mid-size: Mid-size shop (5-19 staff)From $6,500 + $650/mo. Everything in Small shop, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations. Matches the live 12squared.ai ladder for this industry.
  • Enterprise: Enterprise (20+ staff or several locations)From $12,500 + $1,250/mo, custom quote. Everything in Mid-size shop, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap. Matches the live 12squared.ai ladder for this industry.
  • Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
  • You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
  • Compliance and dataElectrical code, permits and interconnection rules stay with licensed staff; FTC and state rules on solar sales claims (unverified detail).
  • Not professional adviceNot engineering or code-compliance advice: your licensed staff approve every estimate and document. 12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
FAQ

Straight answers.

Does AI design systems?

No. Designers and engineers do; this covers paperwork and updates.

How does payment work?

Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.

How long does it take?

Timelines are set per project in the quote, after we see your systems and volume.

Are these prices final?

No. They are proposed starting estimates. You get a written custom quote after a short scoping call.

Get started

Tell us how you handle permit and interconnection packet checklists now.

A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.

  1. You'll hear back within one business day12² reads your note and replies about your project.
  2. A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
  3. A fixed quoteYour size, scope, date and price in writing before any work starts.

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