How AI Helps Firefighters
Fire department admin falls behind on training records and inspection letters. 12² builds trackers, letter templates and request logs for the department office.
Fire Department Office Desk · From $2,500 + $249/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.
Ai for fire departments: the short answer.
12² builds AI for firefighters that takes on the routine work: tracking training hours and certifications, drafting inspection scheduling letters, and logging and routing records requests. It runs inside the tools you already use. Officers sign every report. Each build is tested on your own examples before handoff.
Sources
- General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu
Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures
Where the hours go now.
Training hours and certifications
Fire department admin falls behind on training records and inspection letters.
Inspection scheduling letters
Written up by hand, one at a time, after the real work is done.
Logging and routing records requests
Something gets missed when the person who keeps the list is out.
What it handles, and what it never does.
What it handles
- Training hours and certificationsIt tracks training hours and certifications.
- Inspection scheduling lettersIt drafts inspection scheduling letters.
- Logging and routing records requestsIt logs and routes records requests.
- Drafting station schedulesIt drafts station schedules for review.
- Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.
What it never does
- Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
- Promise a resultQuestions about outcomes go to the person who does the work.
- Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
- Send anything on its ownDrafts wait for your team's approval before anything goes out.
Built and tested on your own work.
Before handoff, we run your build on your own real examples and fix anything that misses.
- Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
- Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
- Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
- What 12² buildsTrackers, letter templates and request logs for the department office.
- How it connectsWe confirm how it connects to the tools you already use on the first call and write it into your quote.
Related solutions: Investigations Unit Admin Desk · Police Department Office Desk · Jail Administration Desk · all solutions
See also: all industry packages · pricing
From $2,500 + $249/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.
- Small: Small office (1-10 staff)From $2,500 + $249/mo. The core build for 1-10 staff: trackers, letter templates and request logs for the department office. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes.
- Mid-size: Growing office (11-50 staff)From $6,500 + $549/mo. Everything in Small office, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations.
- Enterprise: Multi-site / enterprise (50+ staff or multiple locations)From $15,000, custom quote. Everything in Growing office, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap.
- Retainer up front Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
- You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
- Compliance and dataIncident reports stay in NFIRS or the department's records system; public agencies buy under their own procurement rules (unverified per agency); public-records laws apply.
- Not professional adviceOffice-side administrative work only. No criminal justice information goes into it unless your agency approves a CJIS-compliant setup, and your officers and supervisors make every decision. 12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
Straight answers.
Does it touch dispatch?
No. Office admin only.
How does payment work?
Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
How long does it take?
Timelines are set per project in the quote, after we see your systems and volume.
Are these prices final?
No. They are proposed starting estimates. You get a written custom quote after a short scoping call.
Tell us how you handle inspection scheduling letters now.
A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.
- You'll hear back within one business day12² reads your note and replies about your project.
- A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
- A fixed quoteYour size, scope, date and price in writing before any work starts.
Prefer email? Write to [email protected]
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