Jail Administration Desk · Law enforcement & public safety

How AI Helps Correctional Officers

Jail admin staff answer the same visitation questions and track training by hand. 12² builds an approved-answer assistant, schedules and request logs for the administration office.

Jail Administration Desk · From $2,500 + $249/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.

Short answer

Ai for jail administration: the short answer.

12² builds AI for correctional officers that takes on the routine work: answering visitation and mail-policy questions from approved answers, drafting visitation schedules for review, and logging and routing records requests. It runs inside the tools you already use. Staff make every custody decision.

Sources

  • FBI CJIS Security Policy sets security requirements for any access to criminal justice information, including by contractors (security addendum and background checks)le.fbi.gov
  • General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu

Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures

Where the time goes

Where the hours go now.

01

Visitation and mail-policy questions

Jail admin staff answer the same visitation questions and track training by hand.

02

Drafting visitation schedules

Written up by hand, one at a time, after the real work is done.

03

Logging and routing records requests

The dates and records live in inboxes, spreadsheets and people's heads.

Scope

What it handles, and what it never does.

What it handles

  • Visitation and mail-policy questionsIt answers visitation and mail-policy questions from approved answers.
  • Drafting visitation schedulesIt drafts visitation schedules for review.
  • Logging and routing records requestsIt logs and routes records requests.
  • Staff training hoursIt tracks staff training hours.
  • Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.

What it never does

  • Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
  • Promise a resultQuestions about outcomes go to the person who does the work.
  • Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
  • Hold criminal justice information without sign-offNo CJI goes into it unless your agency approves a CJIS-compliant setup.
  • Send anything on its ownDrafts wait for your team's approval before anything goes out.
How it's tested

Built and tested on your own work.

Before handoff, we run your build on your own real examples and fix anything that misses.

  • Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
  • Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
  • Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
  • What 12² buildsAn approved-answer assistant, schedules and request logs for the administration office.
  • How it connectsWe confirm how it connects to the tools you already use on the first call and write it into your quote.

Related solutions: Investigations Unit Admin Desk · Police Department Office Desk · Fire Department Office Desk · all solutions

See also: all industry packages · pricing

Price

From $2,500 + $249/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.

  • Small: Small office (1-10 staff)From $2,500 + $249/mo. The core build for 1-10 staff: an approved-answer assistant, schedules and request logs for the administration office. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes.
  • Mid-size: Growing office (11-50 staff)From $6,500 + $549/mo. Everything in Small office, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations.
  • Enterprise: Multi-site / enterprise (50+ staff or multiple locations)From $15,000, custom quote. Everything in Growing office, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap.
  • Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
  • You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
  • Compliance and dataCJIS Security Policy applies to any criminal justice information: no CJI in the tool unless the agency signs off on a CJIS-compliant setup (security addendum, background checks). Public agencies buy under their own procurement rules (unverified per agency); public-records laws apply.
  • Not professional adviceOffice-side administrative work only. No criminal justice information goes into it unless your agency approves a CJIS-compliant setup, and your officers and supervisors make every decision. 12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
FAQ

Straight answers.

Does it monitor inmates?

No. Office admin only.

How does payment work?

Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.

How long does it take?

Timelines are set per project in the quote, after we see your systems and volume.

Are these prices final?

No. They are proposed starting estimates. You get a written custom quote after a short scoping call.

Get started

Tell us how you handle visitation and mail-policy questions now.

A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.

  1. You'll hear back within one business day12² reads your note and replies about your project.
  2. A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
  3. A fixed quoteYour size, scope, date and price in writing before any work starts.

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