Court Reporting Office Back Office · Law firms

How AI Helps Court Reporters & Simultaneous Captioners

Court reporting agencies spend office time on scheduling, transcript formatting and invoicing. 12² builds office automations for scheduling, formatting and billing. The certified reporter produces the record; AI does not.

Court Reporting Office Back Office · From $4,500 + $495/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.

Short answer

Court reporting agency software: the short answer.

12² builds AI for court reporters and simultaneous captioners that takes on the routine work: drafting job confirmations and scheduling emails, formatting transcripts to template after the certified reporter finishes, and drafting invoices from job records. It runs inside the tools you already use, and your team reviews anything that goes out.

Sources

  • Otter.ai transcription: Pro $8.33/user/mo, Business $19.99/user/mootter.ai
  • General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu

Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures

Where the time goes

Where the hours go now.

01

Job confirmations and scheduling emails

Court reporting agencies spend office time on scheduling, transcript formatting and invoicing.

02

Formatting transcripts to template after the certified reporter finishes

Rebuilt from scratch each time, usually at the end of the day.

03

Drafting invoices from job records

Written up by hand, one at a time, after the real work is done.

Scope

What it handles, and what it never does.

What it handles

  • Job confirmations and scheduling emailsIt drafts job confirmations and scheduling emails.
  • Formatting transcripts to template after the certified reporter finishesIt formats transcripts to template after the certified reporter finishes.
  • Drafting invoices from job recordsIt drafts invoices from job records.
  • Keeping a word-list and caption-name glossary per caseIt keeps a word-list and caption-name glossary per case.
  • Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.

What it never does

  • Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
  • Promise a resultQuestions about outcomes go to the person who does the work.
  • Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
  • Send anything on its ownDrafts wait for your team's approval before anything goes out.
How it's tested

Built and tested on your own work.

Before handoff, we run your build on your own real examples and fix anything that misses.

  • Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
  • Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
  • Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
  • What 12² buildsOffice automations for scheduling, formatting and billing. The certified reporter produces the record; AI does not.
  • How it connectsWe confirm how it connects to the tools you already use on the first call and write it into your quote.

Related solutions: Paralegal Drafting & Intake Desk · Lawyer First-Draft Workbench · Legal Secretary Drafting & Docketing Desk · all solutions

See also: AI intake for law firms · pricing

Price

From $4,500 + $495/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.

  • Small: Small firm (1-4 staff, one location)From $4,500 + $495/mo. The core build for 1-4 staff, one location: office automations for scheduling, formatting and billing. The certified reporter produces the record; AI does not. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes. Matches the live 12squared.ai ladder for this industry.
  • Mid-size: Mid-size firm (5-19 staff)From $7,500 + $750/mo. Everything in Small firm, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations. Matches the live 12squared.ai ladder for this industry.
  • Enterprise: Enterprise (20+ staff or several locations)From $12,500 + $1,250/mo, custom quote. Everything in Mid-size firm, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap. Matches the live 12squared.ai ladder for this industry.
  • Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
  • You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
  • Compliance and dataState certification rules for official records; AI transcription does not replace a certified reporter. Confidential testimony stays in approved tools.
  • Not professional advice12² is not a law firm and does not give legal advice. Attorneys review anything that needs legal judgment, and your professional-conduct rules apply. 12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
FAQ

Straight answers.

Can AI replace the reporter?

No. This offer covers agency office work only. The certified reporter makes and certifies the record.

How does payment work?

Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.

How long does it take?

Timelines are set per project in the quote, after we see your systems and volume.

Are these prices final?

No. They are proposed starting estimates. You get a written custom quote after a short scoping call.

Get started

Tell us how you handle job confirmations and scheduling emails now.

A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.

  1. You'll hear back within one business day12² reads your note and replies about your project.
  2. A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
  3. A fixed quoteYour size, scope, date and price in writing before any work starts.

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