Billing Paperwork Assistant · SMB office & front desk

AI That Takes Admin Off Your Billing & Posting Clerks

Billing staff hours go to chasing missing details, reformatting invoices and answering the same balance questions. 12² builds invoice and reminder templates and a payment-matching review queue around the accounting system.

Billing Paperwork Assistant · From $2,500 + $249/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.

Short answer

Ai billing automation small business: the short answer.

12² builds AI for small businesses that takes routine work off their billing and posting clerks: drafting invoices from job or order records for review, drafting payment-reminder and statement emails, and matching payments to open invoices for review. It runs inside the tools you already use, and your team reviews anything that goes out.

Sources

  • General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu
  • Booke AI bookkeeping automation listed at $129/business/mobooke.ai

Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures

Where the time goes

Where the hours go now.

01

Drafting invoices from job or order records

Billing staff hours go to chasing missing details, reformatting invoices and answering the same balance questions.

02

Payment-reminder and statement emails

Rebuilt from scratch each time, usually at the end of the day.

03

Payments to open invoices

The same requests arrive all day, often when nobody is free to answer.

Scope

What it handles, and what it never does.

What it handles

  • Drafting invoices from job or order recordsIt drafts invoices from job or order records for review.
  • Payment-reminder and statement emailsIt drafts payment-reminder and statement emails.
  • Payments to open invoicesIt matches payments to open invoices for review.
  • Routine balance questionsIt answers routine balance questions for staff to send.
  • Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.

What it never does

  • Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
  • Promise a resultQuestions about outcomes go to the person who does the work.
  • Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
  • Send anything on its ownDrafts wait for your team's approval before anything goes out.
How it's tested

Built and tested on your own work.

Before handoff, we run your build on your own real examples and fix anything that misses.

  • Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
  • Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
  • Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
  • What 12² buildsInvoice and reminder templates and a payment-matching review queue around the accounting system.
  • How it connectsWe confirm how it connects to your accounting system on the first call and write it into your quote.

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See also: all industry packages · pricing

Price

From $2,500 + $249/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.

  • Small: Small office (1-10 staff)From $2,500 + $249/mo. The core build for 1-10 staff: invoice and reminder templates and a payment-matching review queue around the accounting system. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes.
  • Mid-size: Growing office (11-50 staff)From $6,500 + $549/mo. Everything in Small office, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations.
  • Enterprise: Multi-site / enterprise (50+ staff or multiple locations)From $15,000, custom quote. Everything in Growing office, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap.
  • Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
  • You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
  • Compliance and dataFTC Safeguards / privacy rules where financial data is involved (detail varies); collections rules (FDCPA) if contacting consumers about debts (unverified detail); no auto-send.
  • Not professional advice12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
FAQ

Straight answers.

Will it send collection messages on its own?

No. A person approves every message.

How does payment work?

Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.

How long does it take?

Timelines are set per project in the quote, after we see your systems and volume.

Are these prices final?

No. They are proposed starting estimates. You get a written custom quote after a short scoping call.

Get started

Tell us how you handle payment-reminder and statement emails now.

A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.

  1. You'll hear back within one business day12² reads your note and replies about your project.
  2. A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
  3. A fixed quoteYour size, scope, date and price in writing before any work starts.

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