Charter Operator Office Desk · Aviation

How AI Helps Aircraft Pilots & Flight Engineers

Charter and flight-school offices quote trips and track pilot dates by hand. 12² builds quote and confirmation templates and a currency tracker for the office.

Charter Operator Office Desk · From $2,500 + $249/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.

Short answer

Ai for charter operators: the short answer.

12² builds AI for aircraft pilots that takes on the routine work: drafting trip quotes from the rate sheet, sending trip confirmations and passenger info requests, and tracking pilot currency, training and medical dates. It runs inside the tools you already use. Pilots and ops staff make every flight decision.

Sources

  • General office-writing evidence, not a study of this job: in an RCT, ChatGPT cut professional writing time 40% and raised quality (Noy & Zhang, Science 2023)news.mit.edu

Research figures above describe the cited studies, not results 12² promises. Results vary. Disclosures

Where the time goes

Where the hours go now.

01

Drafting trip quotes from the rate sheet

Charter and flight-school offices quote trips and track pilot dates by hand.

02

Trip confirmations and passenger info requests

Reminders and follow-ups slip when the day gets busy.

03

Pilot currency, training and medical dates

The dates and records live in inboxes, spreadsheets and people's heads.

Scope

What it handles, and what it never does.

What it handles

  • Drafting trip quotes from the rate sheetIt drafts trip quotes from the rate sheet.
  • Trip confirmations and passenger info requestsIt sends trip confirmations and passenger info requests.
  • Pilot currency, training and medical datesIt tracks pilot currency, training and medical dates.
  • Flight-school scheduling messagesIt drafts flight-school scheduling messages.
  • Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.

What it never does

  • Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
  • Promise a resultQuestions about outcomes go to the person who does the work.
  • Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
  • Send anything on its ownDrafts wait for your team's approval before anything goes out.
How it's tested

Built and tested on your own work.

Before handoff, we run your build on your own real examples and fix anything that misses.

  • Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
  • Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
  • Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
  • What 12² buildsQuote and confirmation templates and a currency tracker for the office.
  • How it connectsWe confirm how it connects to the tools you already use on the first call and write it into your quote.

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See also: all industry packages · pricing

Price

From $2,500 + $249/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.

  • Small: Small office (1-10 staff)From $2,500 + $249/mo. The core build for 1-10 staff: quote and confirmation templates and a currency tracker for the office. Proposed estimate. Small tier; monthly covers hosting, monitoring and fixes.
  • Mid-size: Growing office (11-50 staff)From $6,500 + $549/mo. Everything in Small office, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. More users, locations or integrations.
  • Enterprise: Multi-site / enterprise (50+ staff or multiple locations)From $15,000, custom quote. Everything in Growing office, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate floor; scope, integrations and security review set the final number. No cap.
  • Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
  • You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
  • Compliance and dataFAA operational control, flight planning and duty limits stay with the director of operations and pilots (unverified detail); the tool never dispatches flights.
  • Not professional adviceNot operational, safety or regulatory advice: your certificated staff make every operational decision. 12² builds software and automations. It is not a licensed professional in your field, and your team makes every professional decision. Disclosures
FAQ

Straight answers.

Does it plan flights?

No. It handles quotes and the office.

How does payment work?

Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.

How long does it take?

Timelines are set per project in the quote, after we see your systems and volume.

Are these prices final?

No. They are proposed starting estimates. You get a written custom quote after a short scoping call.

Get started

Tell us how you handle trip confirmations and passenger info requests now.

A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.

  1. You'll hear back within one business day12² reads your note and replies about your project.
  2. A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
  3. A fixed quoteYour size, scope, date and price in writing before any work starts.

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