How AI Helps Human Resources Specialists
HR staff answer the same policy questions and write the same job posts, letters and onboarding docs. 12² builds a handbook-grounded Q&A assistant and document templates for the HR team, with clear limits: no automated hiring or firing decisions.
HR Policy & Hiring Paperwork Assistant · From $3,500 + $299/mo, by team size · proposed estimate · It says it is an automated assistant whenever it talks to someone directly, and your team reviews what it drafts before it goes out.
Ai for hr specialists: the short answer.
AI can help an HR specialist answer routine policy questions from the handbook, draft job descriptions and offer letters, summarize benefits documents and prepare onboarding checklists. A randomized study that included HR professionals found ChatGPT cut writing time about 40%. Hiring and firing decisions stay with people, not the tool.
Sources
- RCT: ChatGPT cut professional writing task time 40%, quality +18%; participants were marketers, grant writers, consultants, data analysts, HR pros, managers (Noy & Zhang, Science 2023)news.mit.edu
Where the hours go now.
Employee policy questions
HR staff answer the same policy questions and write the same job posts, letters and onboarding docs.
Job descriptions and offer letters
Written up by hand, one at a time, after the real work is done.
Summarizing benefits documents
Hours go to reading and re-reading before the real work starts.
What it handles, and what it never does.
What it handles
- Employee policy questionsIt answers employee policy questions from the handbook.
- Job descriptions and offer lettersIt drafts job descriptions and offer letters from templates.
- Summarizing benefits documentsIt summarizes benefits documents.
- Preparing onboarding checklistsIt prepares onboarding checklists.
- Hand-off to your teamAnything that needs a person goes to the right person, with the details attached.
What it never does
- Make up a price or a factIt works only from the documents, records and price lists you give it. Anything it can't find goes to your team.
- Promise a resultQuestions about outcomes go to the person who does the work.
- Pretend to be a personIt says it is an automated assistant whenever it talks to someone directly.
- Send anything on its ownDrafts wait for your team's approval before anything goes out.
Built and tested on your own work.
Before handoff, we run your build on your own real examples and fix anything that misses.
- Tested on your own workBefore handoff, we run your build on your own real examples and fix anything that misses.
- Retainer, then balance on deliveryRetainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
- Fixed price, scope and timelineAll three in writing before work starts. The timeline is set in your quote.
- What 12² buildsA handbook-grounded Q&A assistant and document templates for the HR team, with clear limits: no automated hiring or firing decisions.
- How it connectsWe confirm how it connects to the tools you already use on the first call and write it into your quote.
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See also: all industry packages · pricing
From $3,500 + $299/moSetup + monthly, by size. The monthly fee covers monitoring, fixes and re-tests for your package as your templates, documents and staff change. AI and software usage is billed at cost. Proposed starting estimates by team size, not fixed prices; the final price is in a written quote.
- Small: Small HR team (1-2 HR staff, under ~150 employees)From $3,500 + $299/mo. The core build for 1-2 HR staff, under ~150 employees: a handbook-grounded Q&A assistant and document templates for the HR team, with clear limits: no automated hiring or firing decisions. Proposed estimate. Small tier is about the size of a 12squared.ai Proof build; monthly covers hosting, monitoring and fixes.
- Mid-size: Mid HR team (3-10 HR staff)From $8,500 + $649/mo. Everything in Small HR team, for more users, inboxes and calendars, with hand-off rules set for each role. Proposed estimate. Mid tier is about the size of a Core build (more users, more integrations).
- Enterprise: Enterprise HR (10+ HR staff or multi-state)From $20,000, custom quote. Everything in Mid HR team, across locations or departments, with system integrations and a security review scoped in your custom quote. Proposed estimate. Starts near the Product build range; scope, integrations and security review set the final number. No cap.
- Retainer up front Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass. Scope, price and timeline are agreed in writing before work starts.
- You own itThe accounts, scripts, templates and data sit in your name. You can leave at any time.
- Compliance and dataNo automated candidate screening or ranking (bias-audit laws such as NYC Local Law 144 - unverified per state); employee data privacy; EEOC rules stay with the employer.
Straight answers.
Will it screen resumes?
Not in this offer. Automated screening carries legal risk; we keep AI on drafting and Q&A.
How does payment work?
Retainer up front. Work starts once the retainer is paid; the balance is due on delivery when the agreed test cases pass.
How long does it take?
Timelines are set per project in the quote, after we see your systems and volume.
Are these prices final?
No. They are proposed starting estimates. You get a written custom quote after a short scoping call.
Tell us how you handle employee policy questions now.
A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.
- A real replyWritten for you by 12², within one business day. Never an autoresponder.
- A free 20-minute callHow the work runs now, what gets missed, and what your team needs from it.
- A fixed quoteYour size, scope, date and price in writing before any work starts.
Prefer email? Write to [email protected]
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