MCP records and callback logs, filled on site.
Maintenance records, callback logs and test reports still live on paper or in PDFs that someone types up later. 12² builds the system your mechanics fill in on the job, kept by unit and ready when an inspector or a building owner asks.
MCP Records & Callback Log · Product build · $18,000–$28,000
Three jobs your team does by hand today.
Paper maintenance checklists
Your maintenance control program checklist on a phone, by unit, with photos and the mechanic's sign-off.
Callback logging
Every callback logged with the time, the cause and the fix, so repeat problems on a unit show up.
Pulling records for an inspection
Records by unit and date range in one export, instead of a day in the filing cabinet.
What it does, and what stays with your people.
What it handles
- Checklists by unitYour tasks and intervals, set per unit.
- Callbacks and repairsLogged from the field, with photos.
- Record retentionKept for as long as your jurisdiction requires.
What stays with your team
- Code interpretationYour team decides what the code requires; the system records to your checklist.
- Safety testsMechanics run and sign every test. The system only records it.
- Modernization pricingA separate survey-to-proposal build drafts it for your estimator to price.
MCP Records & Callback Log.
A field app and an office screen with sign-in, with scope, timeline and price in writing before we start. A modernization survey-to-proposal build is priced as its own Product build.
Not sure this is the first fix? The Bottleneck Map ($4,500, two weeks) finds where your work slows down and prices each build in writing. It is credited to the build if you sign within 30 days.
As one example of a retention rule, Wisconsin requires elevator maintenance records to be kept for the most recent 5 years. Source.
$18,000–$28,000Product build. AI and software usage is billed at cost. Run & Improve is optional after launch: Care $750/mo, Operate $2,500/mo or Improve $5,000/mo.
- Second half due when it passes 50% at kickoff. The second 50% isn't due until the test cases we agree on pass.
- You own itCode, accounts and data sit in your name. You can leave at any time.
- Your rules applyYour jurisdiction's elevator code and inspection rules decide what must be recorded and for how long. The system records to the checklist you set.
No client logos. Working software instead.
12² has no elevator companies case studies to show yet, and won't invent any. This is software 12² builds and runs, which you can open and try.
See every package on the industries page and every price on the pricing page.
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Straight answers.
Does it replace our maintenance control program?
No. It holds your program's checklists and records in one place, so they are filled on site and easy to produce.
Can mechanics use it without signal in a machine room?
That is a requirement we design for. The Bottleneck Map confirms how your crews work before the build is priced.
Tell us where the work slows down.
A few lines is enough. If it's a fit we'll say so, and if it isn't we'll tell you why.
- A real replyWritten for you by 12², within one business day. Never an autoresponder.
- A free 20-minute callWe walk one real job through your process and find where it slows down.
- A Bottleneck Map proposalScope, dates and the fixed price in writing before any work starts.
Prefer email? Write to [email protected]
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